Planea Support

📱 About Planea

Planea is a meal planning application that helps families organize their meals, discover recipes, and generate shopping lists tailored to their dietary preferences.

🎁 Free Trial & Subscriptions

7-Day Free Trial

New users receive a complimentary 7-day trial with full access to all Planea features:

💳 After Your Free Trial Expires

When your 7-day free trial ends, you'll be presented with subscription options to continue enjoying Planea's premium features:

How it works:

  1. When your trial expires, you'll see a subscription screen within the app
  2. Select your preferred plan (monthly or annual)
  3. Complete purchase through Apple's in-app purchase system
  4. Gain immediate access to all premium features
  5. Your subscription renews automatically unless canceled

🔄 Managing Your Subscription

You can manage, cancel, or modify your subscription at any time:

  1. Open the Settings app on your iPhone/iPad
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Select Planea
  5. Make your changes (cancel, change plan, etc.)

You can also manage subscriptions directly from Planea:

  1. Open Planea
  2. Go to Settings → Subscription
  3. Tap Manage Subscription

❓ Frequently Asked Questions

When will I be charged?

You will not be charged during your 7-day free trial. Your first payment occurs only after the trial period ends, and only if you choose to subscribe.

Can I cancel before the trial ends?

Yes! You can cancel anytime during your trial period. If you cancel before the trial ends, you won't be charged. However, you'll still have access to premium features until the trial expires.

What happens if I don't subscribe?

After your trial expires, you'll lose access to premium features but can still view previously created meal plans and recipes. To create new plans, you'll need to subscribe.

Are refunds available?

Refund policies are managed by Apple. If you believe you're eligible for a refund, you can request one through Apple's support system or reportaproblem.apple.com.

How do I restore my purchase on a new device?

Open Planea, go to Settings → Subscription, and tap "Restore Purchases". Your subscription will be automatically restored.

📧 Contact Support

Need help? Have questions?

Email us at: dreyerfred+privacyplanea@gmail.com

We typically respond within 24-48 hours

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